MEDICAL EVACUATION

What costs are covered?

• The cover may include an air ticket for the person to be evacuated, an ambulance aircraft if necessary, an ambulance or a taxi, etc.
• The evacuation request must be medically justified and by the need for the patient to be hospitalised on arrival, either within the continent or in Europe.
• Note: the applicant is responsible for obtaining an appropriate visa.

What is the procedure?

Scheduled evacuation

• The group contacts MSH International directly. This step is required to start the procedure.
• MSH International studies the case, asks the most appropriate assistance provider to assess the evacuation and negotiates the cost.
• The quote of the assistance provider is submitted to the Group for approval,
• The evacuation operation is deployed after the Group’s approval,
• MSH International coordinates the evacuation and ensures the smooth running of the operation until the precertification agreement (if it is required) is issued and the case is closed.

Emergency evacuation (life-threatening cases)

• The Group contacts MSH International directly,
• MSH International studies the case, asks the most appropriate assistance provider to assess the evacuation and negotiates the cost,
• The evacuation operation can be deployed without the Group’s approval if the MSH International medical team has approved it.
• MSH International coordinates the evacuation and ensures the smooth running of the operation until the precertification agreement (if it is required) is issued and the case is closed.